Partner Resources
Partner resources
A clear starting point.
Product guidance and practical questions to help you evaluate ABBIDOT for your market.
G30 for dogs
Periodic location updates, One-Tap Refresh, virtual fence alerts, location history, and activity and rest. Automatic updates default to every five minutes.
G30 does not offer continuous Live tracking.
G40 for dogs and cats
Speak with us about the dog and cat versions, including Live tracking, Fence Boost and Bluetooth Find Nearby. We will confirm the specification and availability for your market.
Subscription and product questions
Why is a subscription required?
Cellular tracking and connected app services have ongoing costs. Confirm the current plan and activation terms for the model and country before quoting a customer.
Current subscription informationIs a virtual fence a physical boundary?
No. Virtual fence alerts notify owners of detected location changes. They do not physically contain a pet. Update and notification timing depend on the active mode, signal and connectivity.
How should we compare battery life?
Compare the update interval, movement, signal conditions and time spent in continuous tracking modes. Use the approved model-specific claim with its conditions.
Can we sell every model in our country?
We check each model and destination before an order. G40 and G30 use different cellular technologies, so suitability must be confirmed separately.
How do partner margins and subscription incentives work?
Hardware pricing depends on the proposed product, volume and market. Any subscription incentive is agreed separately, including eligible devices, the earning period, refunds and settlement.
Are hardware and subscription refunds the same process?
They are separate. Eligibility depends on the purchase channel, dates and applicable terms. A hardware return does not automatically cancel or refund a subscription.
A focused sample evaluation
- Record the model, firmware, app version, country and activation date.
- Check charging, setup, an initial outdoor location and normal periodic updates.
- Evaluate One-Tap Refresh; test G40 Live, Fence Boost and Find Nearby separately where available.
- Walk a supervised route across a virtual fence and record event and notification times.
- Track battery use alongside the update settings, signal conditions and movement.
- Review findings, staff training and support responsibilities together.
Keep pets supervised throughout testing. A single sample result should not be used as a general performance claim.
Talk to the team
Business inquiries: sales@abbidot.com
Product support: support@abbidot.com