FAQ
Before Use
- Charge the Collar: Ensure the collar is fully charged.
- Select the Correct Switch: If using a single collar, set the remote to switch 1. Using switch 2 is for dual-dog setups and will not work with a single collar.
Do I need to pair the collar with the remote?
The collar and remote come pre-paired when you receive the package, so there's no need for additional pairing. If you purchase an extra collar or need to add more collars to your existing setup, you'll need to pair them with the remote yourself.
How long can my dog wear the collar at a time?
Your dog should wear the collar for no more than 8 hours at a time to avoid discomfort or irritation. Regularly check for a comfortable fit, remove the collar when not training, and ensure the strap is dry to prevent skin sensitivity.
Are the shock collars waterproof? Can my dog wear them in the rain or while swimming?
The T20, T30, and T50 dog shock collars are waterproof, and the T60 has a waterproof remote and collar, making them suitable for rain. However, if the collar gets wet, it’s best to remove it and let it dry naturally. For safety, avoid using the shock feature when the collar is wet and consider removing it if it remains damp to prevent skin sensitivity.
What is the best age and size to use dog training collars?
Dog training collars are generally recommended for dogs that are at least 6 months old and weigh around 8-10 pounds or more. Ensure the collar fits properly and consult a professional trainer for responsible use.
What is the E-clicker for on the T60?
The E-clicker on the T60 is used for positive reinforcement during training, particularly for close-distance sessions. It helps mark the desired behavior and reward your dog. When using the E-clicker, your dog does not need to wear the collar.
Can I use more than 2 collars for multiple dogs?
The T20, T30, and T50 models support up to 2 collars for 2 dogs. The T60 can support up to 6 collars for 6 dogs. Please refer to the manual for instructions on how to pair additional collars with the remote.
After Use
- Turn Off the Collar and Remote: Power down both devices to preserve battery life.
- Clean and Dry: Wipe the collar with a dry cloth and let it air dry if it got wet.
The strap size is not suitable for my dog,what should I do if it’s too small or too big?
Our standard collar strap is 75 cm, but we offer 40 cm and 95 cm straps upon request. If the strap doesn’t fit your dog properly, please contact us at support@abbidot.com, and we’ll assist you with a suitable replacement or adjustment.
Why does my collar have a short battery life?
The battery life of the collars can vary based on usage. Features like vibration, tone, stimulation, and LED functions for nighttime use can affect battery duration. Additionally, cold temperatures can reduce battery performance. To maximize battery life, use these features sparingly and ensure both the remote and collar are fully charged.
Why isn't my collar working?
Ensure the collar is fully charged before use. If you're using a single collar, make sure to select switch 1 on your remote. Choosing switch 2 (for dual-dog setups) will prevent it from working.
How long is the warranty for the Abbidot dog training collar? If the warranty period has expired, can I still get service?
The Abbidot dog training collar comes with a one-year warranty. If the warranty period has expired, please contact us at support@abbidot.com for assistance, and we will do our best to help with any issues or concerns.