Abbidot Warranty Policy

Overview
At Abbipet, we are dedicated to providing high-quality products and exceptional service under our brand, Abbidot. Our Warranty Policy outlines your coverage and the principles that guide our after-sales support. We strive to ensure your satisfaction and continually improve our products through attentive service and commitment to quality.

Warranty Coverage
Main machine and accessory parts are covered by a 1-year warranty, including repair or replacement for defects.

What’s Not Covered
Wear and Tear: Normal wear or aging.
Accidental Damage: Misuse or accidents.
Unauthorized Repairs: Repairs not performed by authorized centers.
Consumables: Batteries and other consumables.

How to Claim
1. Contact Us: Reach out to our customer service.
2. Provide Proof of Purchase: Please include the purchase platform, your country, and the order number (very important).
3. Describe the Issue: Send us a detailed description of the problem along with the defective product.

Warranty Process
1. Assessment: We check if the issue is covered by the warranty.
2. Repair/Replacement: We’ll repair or replace the product at no cost if covered.
3. Processing Time: We’ll ship the repaired or replaced product within 7 business days after receiving the defective one.
4. Shipping Costs: Abbidot covers return shipping and provides free shipping for replacements. Amazon purchases may follow Amazon’s policies.

Legal & Brand Rights
This warranty does not affect your statutory rights under local laws. You may have additional rights depending on your country. Abbipet reserves the right to interpret and explain this Warranty Policy. Any changes or updates will be communicated and posted on this page.

Contact Information
For questions or claims:
After-Sales Support:  support@abbidot.com